Standard Operating Procedures (SOP)

Empower Learning System Online (Primary Education) - In-Charge Teachers

Purpose

To ensure structured management of class schedules, syllabus completion, assessments, fee collection, and communication within the Empower Learning System Online.

Key Responsibilities

Class Management

  • Conduct 4 classes/week (2 hours each)
  • Ensure syllabus completion on schedule

Monthly Assessments

  • Administer monthly tests
  • Evaluate and provide feedback

Art/Activity Days

  • Organize sessions every Friday
  • Prepare materials in advance

Fee Collection

  • Collect all fees by the 10th of each month
  • Follow up on the 11th for pending payments
  • Document payment commitments

Essential Procedures

Class Conduct

  • Prepare lesson plans aligned with syllabus
  • Encourage student engagement

Monthly Tests

  • Schedule tests in advance
  • Communicate dates to parents/students
  • Grade and share results promptly

Art/Activity Sessions

  • Plan themes in advance
  • Prepare materials the day before

Fee Collection Process

  • Notify parents about due dates in advance
  • Send reminder on the 11th
  • Document payment promises with dates
  • Follow up on committed dates
Important: Exceptions apply only for parents who have communicated a different payment date beyond the 10th.

Reporting & Documentation

Fee Reporting

  • Report collection status on 10th and month-end
  • Maintain organized records of collected/pending fees
  • Generate summary reports

Receipt Management

  • Upload receipts with:
    • Student Name
    • Class
    • Month
  • Immediately send Touch'nGo receipts to manager's WhatsApp

Communication Guidelines

  • Maintain open communication with parents
  • Share student performance updates regularly
  • Send timely fee reminders
  • Proactively contact parents regarding outstanding fees
  • Offer support for payment challenges